Drive customer engagement across B2B and in a limited capacity, B2C and B2B2C segments. This role will be instrumental in shaping and executing end-to-end lifecycle strategies that deepen relationships, drive retention, and mitigate churn. You will be responsible for developing and implementing strategies that drive customer lifecycle engagement from onboarding, through their first 90 days and beyond.
Drive customer engagement, retention, and revenue growth through ownership of CRM strategy, lifecycle programs, and marketing technology integrations for Fujifilm’s DTC e-commerce business, blending customer lifecycle strategy with MarTech leadership, owning the design of CRM programs while leading integrations and ensuring platforms work seamlessly across the customer journey.
We’re looking for a Lifecycle Marketing Specialist with 2–5 years of experience to help us level up how we talk to our customers. This involves building thoughtful, automated touchpoints. The specialist will run the day-to-day of our lifecycle campaigns, work with design, copy, and product folks, build segmentation and personalization, keep an eye on deliverability, run experiments, and share insights with the team.
As a strategic and data-driven Growth Marketer you will thrive at the intersection of product, marketing, and customer success. You will bring a strong sense of ownership to initiatives, from identifying customer and market opportunities to shaping go-to-market strategies and measuring impact. You'll be deeply curious about user behavior and motivated by results, especially when those results lead to better product experiences and business growth.
The Senior CRM Marketing Manager will lead the execution of multi-channel campaigns that drive engagement, adoption, and revenue growth across the entire customer journey. You’ll work cross-functionally with Marketing teams, as well as Sales and Customer Success colleagues across the globe, making sure we form meaningful connections with our customers internationally.
Sibill is seeking a CRM Manager to scale and optimize its CRM strategy, ensuring a seamless and personalized experience across the full customer lifecycle. You will report directly to the Head of Marketing and collaborate with Growth, Brand, Sales, and Customer Success teams. You will design and optimise automated lifecycle flows, implement multi-channel CRM campaigns, and safeguard database health.